I saw that NZXT often get attacked on reddit for such things and it’s really a no go, you should fire the guy who coded this shit I’m serious on this, there is no excuse for such a work. To uninstall XTU you need to remove it entirely with the CAM software, otherwise there is no ‘stable’ way to do it. The installed Version is also outdated, if you check the official page you find a more recent version here.
(don’t you ever forget the ®!) the fun thing here is that this also gets installed on AMD systems and you can’t uninstall it because no uninstaller entry is created you can only stop the service via services.msc and do not try to remove the driver because it ends up with a BSOD – I tried that because I tried to remove all files including the driver) I’m not sure what other entries are written on my system but it’s so deep into your system that I not recommend to remove it manually.
Worst part with the CAM software is that it installs silently (yep without any chance to intercept into this process) Intel’s Extreme Tuning Utility. If you check which driver getting installed you see some old USB Driver is getting installed, I guess that’s the communication between the software and my Kraken for the lightning and to gain some status information. Old driver + Intel® Extreme Tuning Utility (Intel® XTU)
No matter in which mode you use the CAM software, as Guest or with a Login it always sends data back to a Cloud and there is nothing you can do about because if you do block the IP/domains you can’t login anymore into the program or you loose the integrated update ability. NET Framework version, maybe due backward compatibility with Win7 or so, who knows. Worst thing the program sends a small amount of data back to an Azure Cloud, there is no opt-out given, I did again some research and NZXT said these is done to improve the product – good joke btw – and to get some information to fix some issue, well how about the most obvious one the autostart issue and the login?! Okay, whatever I setup the program how I liked it and it worked, however the program is slow as hell because it’s poorly written in and outdated. The updater in general is pretty unstable and it has lots of issue. The integrated update mechanism crashes when it’s blocked via a firewall, so poor coded that there is no fallback or a firewall request. The login is optional and you can use the product in a crippled offline mode, the problem here is that there is no option or way to disable this annoying screen, which means after each Windows reboot you need to approve that you want to use the application in a ‘Guest’ mode.īTW serious question, which monitoring software ever needed a login? AIDA, HWiNFO.
Oh boy! So what I did I created a task scheduler to force the program to start after a reboot and it worked, finally I saw the login screen. So I wanted to start the CAM application but nothing happened, I mean really nothing! After some research it seems I’m not the only one with the autostart problem, seems it was so poorly coded that simple things like this are problematically. but wait there was no program?! No autostart
Not even display drivers these days need a reboot, but okay, I took the pill and went into the program after a restart. Okay, after a coffee and some f* words later I cooled down and rebooted Windows because the driver needs a reboot to get activated, welcome 1999.
I really found no other title but it is what it is, you install the software and you already get fucked the first time because even if you uncheck the components you not like/use it ignores your selection and install the drivers anyway – WTF!? I only wanted to use the CAM program with my Kraken, now I have other drivers on my system for HUE+ and Co. So what’s the problem?! Well, I went to their homepage and downloaded + installed their CAM utility which is basically a control panel or dashboard for your Kraken, it also has the ability to control other NZXT products like their RBG Lightning HUE+ device. So I recently purchased a Kraken 圆2, and it looks and works wonderful. It’s slow, it’s bundled with external software and telemetry! Kraken 圆2 looks good but the official CAM software is a nightmare! The article is not against NZXT in general, it’s about the fact that their CAM software is horrible and that they ignore the community – so I wrote it to show that there some issue + to give some little workaround links in the hope that it might help others with the same problems.Ĭorsair we need to talk, I like almost all of your products but the water-cooling monitoring software is the worst crap I’ve ever installed and I’m not the only one which is telling you this.